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West Virginia State Prisons
Inmate Phone Calls

West Virginia Department of Corrections:
Telephone Calls

Phone Provider for West Virginia State Prisons

ConnectNetwork GTL
GTL’s prepaid collect option, AdvancePay®, allows a friend or family member to set up a calling account to his or her phone number without the restrictions of standard billing. Every time calls are made and accepted to a prepaid number, the charges are deducted from the account. Prepaid accounts can be set up for all types of numbers, including cell phones.

Friends and family should visit ConnectNetwork.com to set up an AdvancePay account. 

GTL Connect Network ViaPath

 

Call Rates

Phone Call Rates

The cost of the calls is set by the contracted phone provider. In addition to the quoted rate of the call, applicable taxes and fees may apply. Rates subject to change. Accurate as of May, 2024

Rates for calls from West Virginia state prisons:
Local Calls:  .04 per minute
In-state calls:  .04 per minute
Out-of-state calls:  .04 per minute

 

General Information

Below you will find general information about the telephone policy at West Virginia State Prisons

Called parties can establish and fund prepaid calling accounts by phone or internet. Called parties can make payments directly to an inmate's calling account, or take advantage of a Prepaid Collect calling plan to accommodate calls to cell phones or accounts with credit issues.

Restrictions
The following restrictions may be applied by the WVDOC to inmate calling:

Limits on length of calls or calling availability hours
Limits on number of inmate calls or total monthly call minutes
Call monitoring, recording, and inmate voice validation (in order to place calls)
Blocks on types of phone numbers (such as 800 numbers) or selected phone numbers
Temporary or permanent denial of phone usage rights for such reasons as disciplinary problems or requests by a called party


List of West Virginia State Prisons

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