Texas Department of Criminal Justice:
Telephone Calls
Before you can receive calls from a TDCJ offender, you must first register your telephone number:
Internet: texasprisonphone.com
Note: You will need the offender's TDCJ ID Number to register to receive phone calls from him or her. If you do not know their number you can find it through the online offender search at http://www.tdcj.texas.gov/offender_information/index.html or by phone at (936) 295-6371 or
(800) 535-0283. The phones are answered from 8 a.m. to 5 p.m. Monday - Friday.
Telephone: (866) 806-7804
Securus Technologies
An AdvanceConnect™ account with Securus is a friend & family-owned prepaid calling account that allows you to receive collect calls from inmates/offenders and have the charges deducted automatically from your prepaid account. A Securus prepaid AdvanceConnect account puts you in control of your spending and ensures you can receive calls from correctional facilities.
Friends and family should visit SecurusTech.net to set up an AdvanceConnect account.
The cost of the calls is set by the contracted phone provider. In addition to the quoted rate of the call, applicable taxes and fees may apply. Rates subject to change.
Rates for calls from Texas state prisons:
Local Calls: .06 per minute
In-state calls: .06 per minute
Out-of-state calls: .06 per minute
Below you will find general information about the telephone policy at Texas State Prisons
Registration:
Before you can receive calls from a TDCJ inmate, you must first register your telephone number:
Internet: Texas Inmate Telephone Friends & Family Enrollment
Note: You will need the inmate's TDCJ ID number to register to receive telephone calls from him or her. If you do not know their number you can find it through the online inmate search or by telephone at (936) 295-6371 or (800) 535-0283. The telephones are answered from 8 a.m. to 4 p.m. Monday - Friday.
Telephone: (866) 806-7804
Telephone calls can be placed in the following manner:
►Phones are available from 5:00 a.m. - 12:00 a.m., unless conditions dictate a change. Tablet phone hours may differ.
►Calls are limited to 30 minutes.
►You will hear a warning message one minute before being disconnected.
►Inmates have unlimited minutes per month.
►All calls, except to the attorney of record, are subject to monitoring and recording.
►Calls may only be made to home landline telephone numbers, post-paid cell phones, and pre-paid cell phones. No calls are allowed to internet services, 800 numbers, businesses, pay phones, or international numbers.
►To receive calls, the name on the registrant's driver license or state identification card must be reflected on their telephone listing or bill.
►To register you will be required to confirm that you:
Are the registered owner of the telephone number.
Agree to allow the inmate to call the telephone number.
Are at least 18 years old.
Will not forward calls, make three-way calls, or use a speakerphone on calls received from the inmate.
Understand that eligible inmates are not allowed to speak to any adult that is not listed on their approved calling list.
Securus offers two types of accounts to ensure you can receive phone calls from TDCJ inmates.
AdvanceConnect (A Family & Friends Prepaid Account)
An AdvanceConnect prepaid account ensures you are always ready to receive calls. Since you pay before being called, there is never a disruption in service as long as the account has funds available. You can add multiple TDCJ registered phone numbers to this account and your inmate can call any of these numbers as long as there is a sufficient balance to pay for the call. You can manage your account online or by using your Securus Mobile App to add phone numbers, setup automatic payment options and perform other account management functions.
Securus Debit Account
This account is the inmate’s Securus account that they use to pay for their own calls or other available Securus services like eMessaging, and tablet content (movies, games, music). You can deposit money directly into an inmate’s Debit account. You do not need to be on the inmate’s Visitor List to make a deposit. Note that funds placed in an inmate’s account become the property of the inmate. Friends and family members will not be able to request refunds from these accounts. Go to https://securustech.net/phone-products/index.html to find your inmate and add funds to their Securus Debit account.
Click here to view an interactive map showing
all of the Texas Department of Criminal Justice facilities.