The NDOC has contracted with Securus Technologies to provide calling and account billing services to inmates. Recipients of these calls may include friends, relatives, and attorneys.

Friends or family can fund calling accounts using a direct-dial "voice response" (IVR) number, a web-based portal, or by contacting Customer Support agents. Called parties can make payments directly to an inmate's calling account or take advantage of a Prepaid Collect calling plan to accommodate calls to cell phones or accounts with credit issues.

Available Services
Prepaid Collect Account
Outside parties create and fund a prepaid AdvanceConnect account through Securus Technologies.

Securus Technologies
Call: 1-800-844-6591 to set up an account through Securus’ automated phone system or speak to a Securus Customer Care representative; or Visit: www.SecurusTech.net

Traditional Collect Account
Calls are billed to you on your local telephone bill if permitted by your local phone company. This account may be subject to a 90-day rolling spending limit and monthly fee as determined by your local telephone service provider.

Inmate Debit Account
Inmates may use money from their NDOC Trust accounts to purchase debit calling time through the Inmate Services Commissary Section located at their facility.

Direct Bill Account (attorneys and bail bondsmen only)
Accounts are set up through Securus Technologies; calls are billed directly to attorneys and bail bondsmen only.

Securus Technologies
Call: 1-800-844-6591 to set up an account through Securus’ automated phone system or speak to a Securus Customer Care representative; or Visit: www.SecurusTech.net

Restrictions
The following restrictions may be applied by the NDOC to inmate phones:
Limits on length of calls or calling availability hours.
Limits on number of inmate calls or total monthly call minutes.
Call monitoring, recording, and inmate voice validation (in order to place calls).
Blocks on types of phone numbers (such as 800 numbers) or selected phone numbers.
Temporary or permanent denial of phone usage rights based on disciplinary problems, gang affiliations, or requests by a called party.
Restrictions vary at each facility; it is recommended that the facility where the inmate is housed be contacted to verify restrictions.

For additional telephone policy details, please visit the Nevada DOC website:
https://doc.nv.gov/Inmates/Inmate_Phone_Information/Home/