Tennessee Department of Corrections:
GTL’s prepaid collect option, AdvancePay®, allows a friend or family member to set up a calling account to his or her phone number without the restrictions of standard billing. Every time calls are made and accepted to a prepaid number, the charges are deducted from the account. Prepaid accounts can be set up for all types of numbers, including cell phones.
Friends and family should visit ConnectNetwork.com to set up an AdvancePay account.
*Three CoreCivic prisons, Hardeman County Correctional Facility (HCCF), Trousdale Turner Correctional Center (TTCC) and Whiteville Correctional Facility (WCFA) use a different service. For HCCF and WCFA, go to Inmate Calling Solutions, LLC or call 888-506-8407 or email customer@ICSolutions.com. For TTCC, go to Praeses Correctional Services or call 800-333-8856.
The cost of the calls is set by the contracted phone provider. In addition to the quoted rate of the call, applicable taxes and fees may apply. Rates subject to change.
Rates for calls from Tennessee state prisons through GTL:
Local Calls: .07 per minute
In-state calls (intralata): .11 per minute
In-state calls (interlata): .16 per minute
Out-of-state calls: .21 per minute
If the prison offers a lower local rate, sign up for a local phone number to the prison. When the inmate calls you using the local phone number, the call will automatically be routed to your existing home or cell phone. The cost of the call charged by the prison will be reduced to the lower local rate instead of the high, long-distance rate.
Below you will find general information about the telephone policy at Tennessee State Prisons
ConnectNetwork is GTL’s authorized service for electronic payments, account management and enhanced services such as e-messaging/email. ConnectNetwork can take payments using the ConnectNetwork.com website. Visit ConnectNetwork.com to create an account and effectively manage your payments, create e-messages (where available) and keep track of your payments. For most accounts, payments made using ConnectNetwork are processed nearly immediately, with all payments crediting within 2 business days. ConnectNetwork.com allows you to create your AdvancePay prepaid telephone account, add correctional facilities to your account and add specific offenders to your account. Once your account is created, you will have access to the full range of services that GTL offers for that facility and for funding services for particular offenders. For more details, visit www.connectnetwork.com today to get started.
****Three CoreCivic prisons, Hardeman County Correctional Facility (HCCF), Trousdale Turner Correctional Center (TTCC) and Whiteville Correctional Facility (WCFA) use a different service. For HCCF and WCFA, go to Inmate Calling Solutions, LLC or call 888-506-8407 or email customer@ICSolutions.com. For TTCC, go to Praeses Correctional Services or call 800-333-8856.
The Tennessee Department of Correction consists of 14 state prisons located across the state. Ten of these prisons are operated by the department and four are managed privately by CoreCivic.