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North Carolina State Prisons - Inmate Phone Calls

North Carolina Department of Corrections: Phone Calls

Are you paying more than $1.13 per call for phone calls from an inmate in a North Carolina State Prison? 

If your answer to this question is "Yes," SaveOnPrisonCalls services can help you reduce the cost of the calls from North Carolina state prisons. Learn more about our service by reviewing our How It Works page.

To save on the cost of prepaid calls from North Carolina Department of Corrections Prisons, and pay the local rate, you will need a local number. We have local numbers available for many North Carolina State Facilities. Having a local number for the inmate to call will save $2.15 per call on in-state long distance calls; save $1.90 per call on out-of-state long distance calls.

Get your guaranteed local number now and start saving today.    Sign Me Up!

How to save on prepaid collect calls from North Carolina correctional institutions:

Step 1Sign up for a local number. The local number will be set to ring to your home phone or cell phone.

Step 2:  Give the inmate the new phone number. Have the inmate attempt to call the new phone number to get it into the prison calling system. For State and Federal Institutions, the inmate may be required to add the new number to the list of approved numbers.

Step 3:  Contact the phone provider for the institution and set up a prepaid or advance pay account for the new number. Some phone providers require a separate prepaid account for each phone number. A prepaid account is only necessary if the inmate cannot purchase phone credits from their commissary account (telephone debit account).

Step 4:  Start talking for less!


Prison Phone Provider for setting up prepaid accounts:

GlobalTel Link:  Set up prepaid accounts online at

The cost of prepaid collect calls is set by GlobalTel Link (GTL). The rates increase with distance.

Debit Local calls: $1.13 per 15-minute call, flat rate
Debit In-state long distance calls: $3.06 per 15-minute call, flat rate
Debit out of state long distance calls:  $3.06 per 15-minute call, flat rate

*Rates subject to change and may not include taxes.

The North Carolina Department of Public Safety, Division of Adult Correction and Juvenile Justice has a contract with Global Tel*Link (GTL) to provide phone service for inmates to communicate with families and friends. 

AdvancePay RatesLocal calls will be a flat rate of $1.25
All long distance calls will be a flat rate of $3.40 
Collect Call RatesLocal calls will be a flat rate of $1.25
All long distance calls will be a flat rate of $3.40 
Debit Call RatesLocal calls will be a flat rate of $1.13
All long distance calls will be a flat rate of $3.06 
AdvancePay International Rates                     GTL International Flyer and Rates
International Debit Calls

10% discount on AdvancePayŽ International

  • Applicable state and federal taxes apply to all calls
  • All inmate calls are timed for 15 minutes
  • Calls to cell phones disconnected prematurely will not be reimbursed
  • Inmates must have enough funds in their debit account for the call cost.    

 Options for Setting Up or Funding an Existing Account:

GTL AdvancePay Automated System: 1-800-483-8314
GTL Customer Service Center: 1-866-230-7761
GTL AdvancePay International:  1-888-216-7423
Web Deposits:


Excerpt from the North Carolina DOC Handbook for Family & Friends

Inmates housed in regular population at all facilities except Central Prison will be allowed to make telephone calls to family and friends. The number of calls an inmate is allowed to make may be limited by the housing assignment or custody classification.  All telephone calls will be collect and may be monitored. Family and friends may request that their telephone number be blocked, which will prevent the inmate from calling that number. Inmates are not allowed to receive telephone calls. Inmate telephone use is a privilege which may be restricted for disciplinary purposes. Inmates at Central Prison are not allowed to make phone calls. If there is an emergency, critical injury, illness, or death of a family member, contact should be made with the prison facility where the inmate is housed. It is important that correct information is provided so that staff can accurately inform the inmate and provide emotional support.


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