Maryland Department of Public Safety and Correctional Services
GTL’s prepaid collect option, AdvancePay®, allows a friend or family member to set up a calling account to his or her phone number without the restrictions of standard billing. Every time calls are made and accepted to a prepaid number, the charges are deducted from the account. Prepaid accounts can be set up for all types of numbers, including cell phones.
Friends and family should visit ConnectNetwork.com to set up an AdvancePay account.
The cost of the calls is set by the contracted phone provider. In addition to the quoted rate of the call, applicable taxes and fees may apply. Rates subject to change.
Rates for calls from Maryland state prisons:
Local Calls: .03 per minute
In-state calls: .03 per minute
Out-of-state calls: .03 per minute
Below you will find general information about the telephone policy at Maryland State Prisons
Inmate Telephone Privileges
Inmates are not allowed to receive any incoming phone calls. When an inmate is assigned to a regular housing unit, he/she will be allowed to make outgoing calls.
The exceptions are:
• meal times,
• institutional counts,
• lock-downs, and
• cleaning details.
The telephone system will notify inmates when they have one minute remaining and will automatically shut off after their time limit has elapsed.
Frequently Asked Questions
Q. How can I call an inmate?
A. Inmates are not allowed to receive any incoming phone calls.
Q. What if I do not want to receive phone calls from inmates?
A. To block calls from inmates, you must call 1-800-844-6591.
Q. When talking with my son, the phone keeps cutting off. What can I do?
A. There is an allotted time limit per phone call, and the telephone system will notify inmates when they have one minute remaining and will automatically shut off after the time limit has elapsed. To avoid being disconnected, don't
• Transfer the call
• Put the call on Hold
• Use or answer Call Waiting
BCCC - Baltimore City Correctional Center
BCF - Brockbridge Correctional Facility
CDF - Chesapeake Detention Facility (Formerly MCAC)
CMCF - Central Maryland Correctional Facility (Formerly CLF)
DRCF - Dorsey Run Correctional Facility
ECI - Eastern Correctional Institution
JCI - Jessup Correctional Institution
MCI-H - Maryland Correctional Institution - Hagerstown
MCI-J - Maryland Correctional Institution - Jessup
MCI-W - Maryland Correctional Institution for Women
MRDCC - Maryland Reception, Diagnostic and Classification Center
NBCI - North Branch Correctional Institution
PATX - Patuxent Institution
RCI - Roxbury Correctional Institution
WCI - Western Correctional Institution