Inmate Phone Procedure
Florida prison inmates are not permitted to receive telephone calls. Inmates may place collect calls to approved numbers.
If there is a family emergency, family members are urged to contact the institution's chaplain. The chaplain will notify the inmate and he/she may be granted a special telephone call.

The fastest and most convenient way for friends/family members to receive calls from incarcerated individuals at Florida Department of Corrections is by setting up an AdvancePay® prepaid calling account with ConnectNetwork. Prepaid calling works by placing money on your phone number so that when your incarcerated loved one calls you, the funds are deducted from the balance on your prepaid account.

Ways to Create an Account:

Online – web.ConnectNetwork.com/Get-Started-FDC
Phone – (866) 732-9098

There are several quick, secure and convenient ways to fund your loved one’s phone account with ConnectNetwork.

Ways to Pay:

Online – www.ConnectNetwork.com
Mobile App – Google Play Store / Apple App Store
Automated Phone System – (866) 732-9098

FDC has 143 facilities statewide, including 50 major institutions, 17 annexes, seven private facilities (contracts for the private facilities are overseen by the Florida Department of Management Services), 34 work camps, three re-entry centers, two road prisons, one forestry camp, one basic training camp, 12 FDC operated work release centers along with 16 more work release centers operated by various private vendors (FDC oversees these contracts). Institutions are geographically grouped into four regions. The Tallahassee Central Office provides support, policy and oversight through the regional directors and their staff to all the facilities.

Click here for an interactive map of Florida State Prisons