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California State Prisons - Inmate Phone Calls

California Department of Corrections: Phone Calls

To save on the cost of prepaid calls from California State Prisons, you will need a local number. We have local numbers available for many California State Facilities. If you live outside the state of California, having a local number for the inmate to call will save $1.70 per call. 

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Prison Phone Provider for setting up prepaid accounts:

GlobalTel Link:  Set up prepaid accounts online at

The cost of prepaid collect calls is set by GlobalTel Link (GTL). The rates increase with distance.

Local calls: $1.45 per 15-minute call
In-state long distance calls: $2.01 per 15-minute call
Out of state long distance calls:  $3.15 per 15-minute call

*Rates subject to change and may not include taxes.


From the CA Department of Corrections & Rehabilitation website:

Receiving Calls From Inmates and Wards

The CDCR has created a location on the CDCR internet website to use as a reference guide for notices that have been issued to inmates, wards, and family/friends related to receiving collect calls from inmates and wards. This website will be updated as notices are issued.

The CDCR uses the Department of General Services (DGS) Inmate/Ward Telephone System (IWTS) Contract that provides collect-only domestic and international telephone services to the inmates and wards at CDCR facilities. All issues related to inmate and ward families and friends inquiring about unblocking a telephone number, disputing charges on a telephone bill, etc., should be directed to GTL Customer Service at 1-888-415-0377. It is the responsibility of the inmate/ward telephone vendor (GTL) to address and resolve these types of issues.


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