Wisconsin State Prisons
Inmate Phone Calls


Wisconsin Department of Corrections:
Telephone Calls

Prison Phone Provider

Prison Phone Provider for setting up prepaid accounts:
Securus Technologies: Set up prepaid accounts online at


The cost of the calls is set by the contracted phone provider. In addition to the quoted rate of the call, applicable taxes and fees may apply. Rates subject to change.

Local calls: $.12 per minute
In-state long distance calls: $.12 per minute up to 15 minutes; $.30 per minute over 15 minutes
Out of state long distance calls: $.18 per minute up to 15 minutes; $.25 per minute over 15 minutes

A local number is not necessary and will not substantially reduce the cost of the calls.

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General Information

Inmates may only place outgoing collect calls to family and friends and cannot receive incoming calls to their facility.  CenturyLink is the contracted provider for this service. For questions CenturyLink can be contacted at 1-877-870-3259. In order to receive calls from an inmate, a billing account needs to be established unless your local telephone provider will bill collect calls.

Securus Correctional Billing Services (SCBS) establishes pre-paid billing accounts. You may call SCBS at 1-800-844-6591 or visit their website at  to set up an account.  Inmates are not authorized to open an account.  

Inmates may also send money to an account through SCBS.  In order to do so, inmate must have the name of the person the account has been established for, the telephone number as well as the account number of the account.  Without this information, money cannot be applied to the account.  

Once you have created and funded your account, please allow up to 24 hours to receive calls. You must have a touch-tone phone that emits a tone when the buttons are pressed.  Using cellphones, smart phones and/or pre-paid phones is not recommended.  For additional information refer to the Securus brochure at
Securus Telephone Guide (English).


List of Wisconsin State Prisons