All calls from Missouri to anywhere in the country are the same rate. A local phone number is not needed. For approximate collect call rates for State Prisons, please visit http://www.etccampaign.com/rates.php . This is a third-party website and is NOT affiliated with SaveOnPrisonCalls.com. While offenders cannot receive telephone calls, telephones are available throughout the institution for offender use if the offender is not on restricted status. Offenders assigned to segregation units have limited access to the telephone. The State of Missouri contracts with Public Communications Services, Inc., (PCS) to provide these services. The following calling options are available to offenders: Collect Calls: Offenders may place collect calls which may be accepted and paid for by the called party. It should be noted that offenders may not place collect calls to cell phones, business phones or numbers that are blocked from receiving collect calls. Prepaid Calls (Daily Dial): Prepaid call accounts can be set up by an offender’s family or friends to eliminate the problem of collect call blocks. Offenders can place prepaid calls to cell phones, office phones and other commercial phone numbers that normally do not accept collect calls. When an offender calls, the call charges are deducted from the family or friend’s prepaid account. To set up a pre-paid account, you may call PCS at 1-888-288-9879 or you may set up or recharge the account online at www.pcsdailydial.com Debit Calls: Offenders may purchase debit phone minutes from the offender canteen for .10˘ per minute. Debit calls can be placed to cell phones, business phones and other commercial numbers within the United States. HOW IS THE CALL MADE? The offender places a call to you by using a personal PIN number and then utilizing the payment options outlined above. You should know that all telephone conversations are monitored and recorded for security purposes. WHAT SHOULD YOU DO IF YOU RECEIVE UNWANTED TELEPHONE CALLS? If you receive unwanted telephone calls from an offender, you can follow the prompts on the phone to block future calls to your residence. If you still receive calls, you should immediately contact the institution, providing as much information as is available to you. If the offender can be identified through his or her PIN number, the offender will be directed to stop contacting you. If it continues, the offender may face disciplinary action. Also, for your protection, a recorded message is played throughout the telephone conversation that alerts you to the fact that the call is originating from a correctional facility. This message is not intended to annoy, rather to alert outside parties to the fact that an offender originally placed the call. If you do not wish to receive calls from offenders, you may also initiate a block by listening to the recording and following the instructions provided or by contacting PCS at 1-888-288-9879. The institution cannot place a block on your telephone; your telephone provider initiates blocks. In the autumn of 2006, the Department switched its service to PCS, reduced the rates for all but local calls, and introduced debit calling. Its rates are now comparable to Nebraska’s – the lowest in the country. The department no longer accepts a commission on prisoner calls. | 
