Connecticut State Prisons
Inmate Phone Calls


Connecticut Department of Corrections:
Telephone Calls

Prison Phone Provider

Prison Phone Provider for setting up prepaid accounts:
Securus Technologies: Set up prepaid accounts online at


The cost of the calls is set by the contracted phone provider. In addition to the quoted rate of the call, applicable taxes and fees may apply. Rates subject to change.

In-state calls: $0.24/minute // $3.65 per 15-minute call
Out of state long distance calls: $0.21/minute // $3.15 per 15-minute call

General Information

Inmates do not have access to incoming telephone calls, however, telephones are available to inmates to place outgoing collect calls or calls that are billed through the Securus option. Each inmate completes a calling list that contains up to ten telephone numbers they may call for social contact. Credit card calls, billing to a third party, call forwarding, transfers or any other method which circumvents collect call billing shall be prohibited. (See also Administrative Directive 10.7 Inmate Communication).

Any outgoing inmate telephone call placed from a Correctional facility that involves 3 - way calling or any form of interruption to the o rig inal call, including the use, by a call recipient, of the “flash” button or any other similar telecommunications feat ure that interrupts the continuity of the original call shall be prohibited.

A. General Provisions for Telephone Calls .

Telephones designated for inmate use shall operate on a Personal Identification Number (PIN) system. Each inmate shall be required to enter their authorized Personal Identification Number to place a call. The Commissioner shall issue a list establishing the authorized numbe r of phone calls allowed. An inmate requesting to use a telephone shall submit a list of no more than ten (10) phone numbers. The facility shall review the submitted phone numbers and delete any restricted phone number(s) from the list

Each phone call made by an inmate shall be limited to 15 minutes. The calls may only be made between the hours of 6:00 a.m. and 11:00 p.m. There shall be no time limit between allowable calls. Any unauthorized or fraudulent use of the phone system shall subject an inmate to loss of phone privileges in accordance with Administrative Directive 9.5, Code of Penal Discipline.

Administrative Directive 10.7 Inmate Communication

Family and Friends' Handbook


List of Connecticut State Prisons 

Bergin CI

 Bridgeport CC

 Brooklyn CI

 Cheshire CI

 Corrigan/Radgowski CC

 Enfield CI

 Garner CI

 Gates CI

 Hartford CC

 MacDougall-Walker CI

 Manson YI

 New Haven CC

 Niantic Annex

  Northern CI

 Osborn CI

 Robinson CI

 Webster CI

 Willard-Cybulski CI

 York CI