SaveOnPrisonCalls.com

 

How It Works

What we do:

 

How to save on prepaid collect and debit calls from correctional institutions:

Step 1: Sign up for a local number. The local number will be set to ring to your home phone or cell phone. Your home or cell phone number will not change.

Step 2: Give the inmate the new phone number.  For State and Federal Institutions, the inmate will be required to add the new number to their list of approved numbers.

Step 3: Contact the phone provider for the institution and set up a prepaid or advance pay account for the new number. Some phone providers require a separate prepaid account for each phone number. A prepaid account is only necessary if the inmate cannot purchase phone credits from their commissary account (telephone debit account).

Step 4: Start talking for less!

 

How will I know when I get a phone call?

When you get a phone call, your phone will ring just like normal. Your new local number will be set to ring through to any phone number you choose. Verification of phone numbers may be required.

Frequently Asked Questions:

If you have a question that is not answered here, please contact us.


Does SaveOnPrisonCalls replace the contracted phone provider for the prison?

No.  There is no way to go around the contracted phone provider for the prison. SaveOnPrisonCalls merely provides you with a phone number that will be a local call from the facility, so that the rate charged by the contracted phone provider will be at the lower rate, saving you considerable money.

Will the use of this service violate any prison rules?

No. The inmate will still use the contracted phone provider and prison phone system and the calls are subject to the same monitoring by prison staff as calls to your long-distance number would be. The only difference is you will be paying a cheaper rate for the calls because the call will be a local call.

Why do I need to set up a pre-paid collect call account?

Federal, State and local Prison collect calls can only be directly accepted on a per-call basis when your phone company has a billing arrangement with the prison's phone provider. To be able to accept calls using this service, you need to be able to set up a pre-paid account with the prison's phone provider, or the inmate must have a pre-paid calling card, or the inmate must have a debit calling account.

Who is the collect call provider?

Each state institution has a contract with a phone provider. Usually all state institutions within a state have the same provider. You can call the institution to find out who the phone provider is for that particular institution. Or review our comprehensive list of State DOC information pages for detailed information on each state.

To view information specific to individual state prisons, click here.

All Federal Prisons, with the exception of private Federal Prisons, use Value Added Communications (VAC). Private federal prisons may use a different provider.

How are collect call rates determined:

In most instances, the collect call rates are determined by distance. The further away your phone number's origination is from the institution, the more the call will cost. If the number being called is a local number or a number close in distance to the institution, the rates will be considerably less in most instances.

Some states have flat rate calling, no matter where you live within the state. If this is true for the state the prison is located and you live in the same state, this service will not save you any money.

To view information specific to individual state prisons, click here.

How do I set up a pre-paid collect call account?

Contact the phone provider for the institution. When you set up the pre-paid account, you have to use the new local phone number, not your home phone or cell phone. If you have more than one phone number where you want to accept calls, you may need to set up a pre-paid account for each phone number.

 

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